Publisher Health

A London fertility clinic has had its licence to operate suspended due to “significant concerns” about the unit.

The fertility regulator said it had ordered the Homerton Fertility Centre to halt any new procedures while investigations continue.

The clinic said there had been three separate incidents highlighting errors in some freezing processes.

This led to the “tragic loss of a small number of embryos” either not surviving or being “undetectable”, it said.

This means an embryo that has been stored in frozen liquid solution in a container cannot be found during later thawing.

One recent patient from the clinic has told the BBC she is “distraught” after one of her stored embryos could not be found.

Rachel, not her real name, says she found out on the day she was due to have her embryo thawed and put into her womb last month.

“I’m distraught. I’m emotionally mentally drained,” she said.

The Homerton Healthcare NHS Foundation Trust says it began an investigation late in 2023 and immediately made regulators fully aware of it – a routine procedure after any adverse incidents.

The regulator, the Human Fertilisation and Embryology Authority (HFEA), is now doing its own investigation alongside the trust.

The Homerton has informed the patients affected and apologised for any distress caused.

The clinic is permitted to continue treatment cycles which have already begun, such as those involving patients already taking medication.

In a statement, it said while the investigators have not been able to find any direct cause of the errors, it had made changes in the unit to prevent reoccurrence of such incidents:

Its chief executive Louise Ashley said the clinic was writing to all its fertility patients, “apologising for the errors and for the concern this may have caused even if their eggs, embryos or sperm are unaffected. We will continue to keep them informed”.

She added: “Current patients may continue to be treated at the unit despite the licence suspension by the HFEA, and our very dedicated staff are keen to support patients in whatever way they can.”

The HFEA said it was rare for this type of action to be taken and that the clinic had referred itself for investigation.

A spokesperson said: “We appreciate this may cause concern to patients who are undergoing treatment at the clinic, or have eggs, sperm and/or embryos stored there. We do not want to disrupt patients’ treatment if they have already started medication as part of a treatment cycle, so we have made provisions to allow them to complete their treatment if they wish to do so.”

The HFEA decides which clinics should have a licence to operate and it does regular inspections.

The Homerton Fertility Centre, in Hackney, east London, provides a range of fertility treatment to NHS and private patients and has been licensed since 1995.

In April 2022, the clinic had to suspend fertility treatment because of staff shortages.

Rachel said she had been offered another cycle of IVF treatment by the clinic, but says it takes a physical and emotional toll..

“It’s impacting our relationship, it’s impacting our family life. It’s impacting our jobs. It’s impacting my husband’s job massively. It’s taking its toll everywhere,” she said.