'Every Day Is Frightening': Working For Walmart Amid Covid

It was a hot morning in Baton Rouge, La., the day that Peter Naughton woke up on the floor.Sore, disoriented, he’d already grasped what his mother was now telling him: He’d had another seizure. But he also grasped a larger truth: He needed to pull it together and somehow go to work.A cashier and self-checkout host at the nearby Walmart, Mr. Naughton dreaded depleting his limited paid time off in the midst of a pandemic. His mother, for her part, insisted that her epileptic son, then 44, stay home and rest. The hours after a seizure were difficult enough. Toss in the stress of Covid-19 and a customer base that largely — and often angrily — rejected mask use, and a day at work seemed anything but recuperative.In the end, Mr. Naughton’s growing headache and general fogginess were intense enough that he conceded to his mother’s wishes. He dialed once, twice, three times. No answer. Given the penalty for missing work without giving notice — and the fear of risking his job during uncertain times — he saw what he had to do. Reeling, he made the trip to the store and clocked in.That was the summer of 2020, and in the bewildering year since, the stakes and strain around low-wage frontline jobs like Mr. Naughton’s seem only to have multiplied.As shuttered offices cautiously debate the merits and logistics of reopening, a parallel sphere of workers — retail employees, day laborers, emergency personnel, medical staff, and so on — seemingly inhabit another country entirely. In their case nothing ever shuttered. Often their jobs just got really, really hard.“Every day is frightening,” Mr. Naughton said recently, now nearly two years into his employment at Walmart.Mr. Naughton said this in the dark, his power still out days after Hurricane Ida had barreled through Louisiana. It was 93 degrees. Later he would take another cold shower, also in the dark, in hopes of cooling off before bed.Mr. Naughton lives on a quiet, grassy street of low brick homes with his aging parents, not far from where he attended high school some two decades prior. He had an apartment of his own for a while last year, but his $11.55 hourly wage wasn’t enough to pay the rent, even working full time. So he moved back in with his mother and father, and now lives in fear of bringing the highly contagious Delta variant home to them. (Mr. Naughton is fully vaccinated. But at 78, his father has health issues that prevent him from getting the shots, Mr. Naughton said — health issues that make severe illness likelier should he contract the disease.)Mr. Naughton, 45, lives with his aging parents and worries about bringing the highly contagious Delta variant home to them.Emily Kask for The New York TimesElsewhere in the country, the conversation has begun to move on, away from early Covid alarm and into something more guardedly speculative. What will post-pandemic life look like? How have our priorities shifted? But for vast swaths of the nation, largely untouched by doses from Pfizer and Moderna, it remains late 2020 in many ways.“A lot of people here still don’t believe the virus is real — even when the hospitals are full, even when they have family dying,” Mr. Naughton said. “With the vaccines, one co-worker told me getting it would go against her faith. Another told me it contains baby fetuses and mercury. Someone else said it was created by Bill Gates to insert microchips to track you. I said, ‘Why would he want to track you?’”The conversations Mr. Naughton describes may be epidemiologically out of step, but he and thousands of others seem trapped in an America-right-now vortex, a swirl of politics, belief, resentment and fear. At fast food restaurants, grocery stores, warehouses, nursing homes and anywhere else frontline workers show up each day, a deep schism has taken hold. Workers nervous about the virus find themselves at the mercy of those who aren’t.“If I ask people to wear a mask or socially distance at work, they get mad and tell the manager. Then I have to get coached. If you get coached too many times, you lose your job,” Mr. Naughton said, referring to the company’s system for managing worker infractions. (Charles Crowson, a Walmart spokesman, did not dispute that an accumulation of coachings could lead to termination.)Draped over this dynamic are often the stark realities of poverty, and the stresses of navigating a low-paying job in a high-pressure situation. And so an already strained situation strains further. Bitterness over masking requests, job insecurity, a run on bottled water, vaccine politics — tensions routinely boil over in his store and beyond, Mr. Naughton said.“It wasn’t always like this. It used to be more friendly here. It’s become hostile. People are really on edge. They fight with you in the store, or with each other,” he said. “The other day a woman wanted to fight over the price of potatoes. You can even see it in how people drive, like they have a death wish.”These days Mr. Naughton passes a fair amount of time alone. He burns off stress at the gym, goes on hikes, reads books on politics. (By flashlight, in the days after Hurricane Ida.) The Delta resurgence also dealt a blow to his social life — at one point, concerned about the alarming spread in Louisiana, he canceled plans to see live comedy with a co-worker. She went on without him; “she wasn’t worried about it,” he said.Over the last few months, Mr. Naughton has pinned his hopes on a transfer — there’s another nearby Walmart he believes to be less stressful. After extensive lobbying, he said the move was finally approved. Coincidentally, it’s to the same store where his father routinely shops, Covid risks and all.Mr. Naughton had an apartment of his own last year, but his $11.55 hourly wage wasn’t enough to pay the rent.Emily Kask for The New York Times“He’s stubborn. He goes there for pastries, for Coke. He spends hours there. We tell him not to, it’s not safe,” Mr. Naughton said.With nearly 1.6 million workers, Walmart is the largest private employer in the country. It employs 35,954 people in Louisiana alone, working for one of the 137 Supercenters, discount stores, neighborhood markets or Sam’s Clubs across the state. Covid appears to have been good for the bottom line: During fiscal 2020, the company generated $559 billion in revenue, up $35 billion from the previous year. But labor activists say too little of that money has gone toward work force protections, which in turn has prolonged the pandemic..css-1xzcza9{list-style-type:disc;padding-inline-start:1em;}.css-3btd0c{font-family:nyt-franklin,helvetica,arial,sans-serif;font-size:1rem;line-height:1.375rem;color:#333;margin-bottom:0.78125rem;}@media (min-width:740px){.css-3btd0c{font-size:1.0625rem;line-height:1.5rem;margin-bottom:0.9375rem;}}.css-3btd0c strong{font-weight:600;}.css-3btd0c em{font-style:italic;}.css-w739ur{margin:0 auto 5px;font-family:nyt-franklin,helvetica,arial,sans-serif;font-weight:700;font-size:1.125rem;line-height:1.3125rem;color:#121212;}#NYT_BELOW_MAIN_CONTENT_REGION .css-w739ur{font-family:nyt-cheltenham,georgia,’times new roman’,times,serif;font-weight:700;font-size:1.375rem;line-height:1.625rem;}@media (min-width:740px){#NYT_BELOW_MAIN_CONTENT_REGION .css-w739ur{font-size:1.6875rem;line-height:1.875rem;}}@media (min-width:740px){.css-w739ur{font-size:1.25rem;line-height:1.4375rem;}}.css-9s9ecg{margin-bottom:15px;}.css-uf1ume{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}.css-wxi1cx{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-align-self:flex-end;-ms-flex-item-align:end;align-self:flex-end;}.css-12vbvwq{background-color:white;border:1px solid #e2e2e2;width:calc(100% – 40px);max-width:600px;margin:1.5rem auto 1.9rem;padding:15px;box-sizing:border-box;}@media (min-width:740px){.css-12vbvwq{padding:20px;width:100%;}}.css-12vbvwq:focus{outline:1px solid #e2e2e2;}#NYT_BELOW_MAIN_CONTENT_REGION .css-12vbvwq{border:none;padding:10px 0 0;border-top:2px solid #121212;}.css-12vbvwq[data-truncated] .css-rdoyk0{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);}.css-12vbvwq[data-truncated] .css-eb027h{max-height:300px;overflow:hidden;-webkit-transition:none;transition:none;}.css-12vbvwq[data-truncated] .css-5gimkt:after{content:’See more’;}.css-12vbvwq[data-truncated] .css-6mllg9{opacity:1;}.css-qjk116{margin:0 auto;overflow:hidden;}.css-qjk116 strong{font-weight:700;}.css-qjk116 em{font-style:italic;}.css-qjk116 a{color:#326891;-webkit-text-decoration:underline;text-decoration:underline;text-underline-offset:1px;-webkit-text-decoration-thickness:1px;text-decoration-thickness:1px;-webkit-text-decoration-color:#326891;text-decoration-color:#326891;}.css-qjk116 a:visited{color:#326891;-webkit-text-decoration-color:#326891;text-decoration-color:#326891;}.css-qjk116 a:hover{-webkit-text-decoration:none;text-decoration:none;}According to United for Respect, a nonprofit labor advocacy group for Walmart and Amazon workers — Mr. Naughton is an outspoken member — safety measures remain deeply insufficient.“Thousands of Walmart associates across the country like Peter have been forced to endure poverty wages and abysmal benefits while working through a deadly pandemic, managing panic-buying sprees and culture wars over mask mandates,” said Bianca Agustin, the accountability director for United for Respect.In a survey the group conducted of Walmart associates — the term the company uses for all non-temporary employees — in May 2020, nearly half said they had come into work sick or would do so, fearing retaliation otherwise. This past April the group released a report with the public health nonprofit Human Impact Partners, finding that Walmart could have prevented at least 7,618 Covid cases and saved 133 lives with a more robust paid sick time policy. (Researchers have estimated that some 125,000 Walmart workers nationwide likely contracted Covid between February 2020 and February 2021.)United for Respect is pushing for five measures in response: hazard pay of $5 per hour; access to adequate paid and unpaid leave; immediate notification of positive cases within a given store; the inclusion of workers in the creation of safety protocols; and protection from retaliation. In the meantime, it has created a Covid reporting tool for workers at Amazon and Walmart. So far almost 1,900 cases have been claimed at 360 stores and facilities.“Walmart lets in people without masks all the time, and social distancing isn’t enforced,” Mr. Naughton said. “Our lives are constantly in danger. They have ‘health ambassadors,’ but all they do is sit at the door offering customers masks. I’ve had to fill in for them. A lot of people just ignore you, or else get angry.”In response, Mr. Crowson, the Walmart spokesman, replied that the company “has worked hard to protect the health and safety of associates and customers. This includes administering no-cost vaccinations, enhanced cleaning practices, daily health screenings and temperature checks for our associates, special bonuses and an emergency leave policy.”For Mr. Naughton, donning his yellow “Proud Walmart Associate” vest each morning and going to work is basic survival in perilous economic times.Emily Kask for The New York TimesFor his part, Mr. Naughton continues fearing work while also fearing the idea of missing any. That’s partly the work ethic he inherited from his father, who never once called in sick to the chemical plant where he spent his career. But it’s also basic survival in perilous economic times. Putting aside any medical implications for him or his loved ones, he worries that contracting Covid could cost him his job. At 45, reliant on Medicaid for health coverage and having no retirement plan to speak of, he continues to don his yellow “Proud Walmart Associate” vest each morning.Over the years Mr. Naughton has worked at fast food restaurants, grocery stores and an amusement park. The idea of finding a more Covid-safe work-from-home gig appeals to him, but his hours at Walmart leave little time for job hunting. Regardless, he says the positions he comes across are “the kind you can’t get without experience, but you can’t get experience without a job.”Asked about the distant universe of office careers and mask-wars-free remote work, Mr. Naughton, he replied that it all feels “unfair.”“They say we’re essential,” he said, “but they treat us like we’re disposable.”

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It’s Never Too Late to Learn How to Swim

“It’s Never Too Late” is a new series that tells the stories of people who decide to pursue their dreams on their own terms.Vijaya Srivastava’s first 68 years had been resolutely land-based. She walked the Berkeley Hills in the San Francisco Bay Area, spent time with her young grandchildren, volunteered at the library. None of this required submersion in water, which suited her fine, what with water being terrifying. Fear of drowning was a big issue.Growing up in India, she never had access to swimming pools. By the time she moved to the United States, the idea of backstroking to and fro simply didn’t occur to her. Then one day her physician mentioned that regular laps would improve her health.“I can’t swim,” Ms. Srivastava, now 72, confessed. She’d never even put her face underwater.“Have you heard of lessons?” the physician asked.“At my age?”“Why not?”What followed might have been a long period of pondering that question. That’s not what happened. (The following interview has been edited and condensed.)Growing up in India, Ms. Srivastava, now 72, never had access to swimming pools.Aubrey Trinnaman for The New York TimesQ: What were your first steps?A: The first thing I did was ask a neighbor if she wanted to take lessons together. We hired a high school kid, from Albany High. She had lifeguard training — I liked that.“Have you ever trained a senior?” we asked. She said no. OK.We started lessons three days a week.Once I decided to learn, that was it. I went to the pool on the days between lessons. I started to dream about swimming. I’d wake up excited. When I couldn’t get to sleep, I would swim in bed. My husband would say, “What’s going on? This isn’t a pool …”I also bought many bathing suits — I thought one of them might be lucky. Later I realized you don’t need 10. I donated quite a few.Did you do any research into swimming?After my first lesson, I started to Google. At first I would just watch anything on YouTube had about how to swim. That got confusing. Later my daughter told me about Total Immersion Swimming videos. There’s a guy who gets into the physics of swimming, that helped me a lot.Also my grandkids would go underwater and watch my breaststroke, or sit in the hot tub and give me thumbs up or thumbs down.What were the biggest challenges?Being petrified. Nothing had ever happened to me to make me scared. It was just knowing that I could drown. For the longest time I stayed in the shallow end, four feet. I prayed before every lesson.And not having enough stamina. My arms and legs weren’t ready. After half an hour I was so tired.Ms. Srivastava began to swim in her late 60s.Aubrey Trinnaman for The New York TimesShe was prompted to learn by a doctor who suggested it as exercise.Aubrey Trinnaman for The New York TimesWas there a moment when it all clicked?After a few months, the instructor started telling me, “It’s time to go to the other end.” I kept saying, “I’m not ready.” She said, “You are.”Finally I decided if I don’t try, it’s never going to happen. The instructor said she’d be next to me the whole time.“But you’re so tiny!” I told her. She promised she wouldn’t let me drown.So I started swimming. When I hit the six-feet marker — I’m 5 foot, 4 inches — I knew there was no turning around. Also, I didn’t know how to turn around.Finally I made it to the other side. My neighbors from the condominium were over in the hot tub. They’d been watching me struggle for the last few months, and now they all stood up and clapped for me.I didn’t wave back until I caught my breath and swam back to the shallow end. There’s no way I was taking my hand off the wall in the eight-foot end.What would you have done differently when you started?There’s not much I would do differently. Maybe start earlier.How has your new pursuit changed your life?When we talk about it — my nephews, my children — they sound so proud of me. Not too many people my age, or in my family, swim. It’s a good feeling that I’ve done this. I talk to my family back home in India. My brother can’t believe it.What’s next?I was talking to a friend about learning how to dance — maybe we could take dance lessons?What would you tell people who feel stuck and want to make a change?I found it good to have my neighbor swimming with me. We would motivate each other. If I was tired that day, she would say let’s just go for 20 minutes. Twenty minutes turns into half an hour.“I still take a break after laps,” she said. “My next goal is to do it continuously, without taking a break. I’ll get there.”Aubrey Trinnaman for The New York TimesHas your experience made you a different person?Swimming a pool length for the first time at the age of 68 — that will always stay with me. Last Friday I swam 20 laps! It took me 52 minutes. I still take a break after laps. My next goal is to do it continuously, without taking a break. I’ll get there.What do you wish you had known earlier about being fulfilled?I have a very good friend who told me to know your body, know yourself — what makes you happy, healthy, angry. That always stayed with me. That helped me a lot.But there’s not much in my life I would change. If you’re relaxed in your mind, and happy, that brings you health. You don’t need too many things in life.What lessons can people learn from your experience?Don’t give yourself an option to give up. I never thought about quitting. If I invest mentally, I don’t quit.We’re looking for people who decide that it’s never too late to switch gears, change their life and pursue dreams. Should we talk to you or someone you know? Share your story here.

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